Privacy Policy

Introduction

All Western Mortgage ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, address, phone number, and email address
• Social Security number and date of birth
• Financial information, including income, assets, and liabilities
• Employment information and history
• Property information and real estate transaction details
• Credit reports and credit scores
• Government-issued identification documents

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Processing mortgage applications and loan requests
• Providing customer service and support
• Communicating with you about our services
• Complying with legal and regulatory requirements
• Improving our website and services
• Preventing fraud and ensuring security
• Marketing our products and services (with your consent)

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party service providers who assist us in operating our business
• Lenders and Investors: With mortgage lenders, investors, and other financial institutions
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Incident response procedures

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications
• Complaints: File a complaint with relevant authorities

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Additional Information

This Privacy Policy is part of our broader commitment to protecting your privacy and ensuring the security of your personal information. We are committed to maintaining the trust and confidence of our customers and will continue to review and improve our privacy practices.